Questions, corrections and payout reports are all welcome. Email [email protected] and a member of the editorial team will come back to you, usually within two working days.
We are an independent review site, not a casino operator. We have no access to your account, your balance or your withdrawal queue, and we cannot release a payment, reverse a self-exclusion, close an account or overturn an operator's decision. For anything involving your own account, contact that casino's support directly, and if the response is unsatisfactory, escalate to the regulator named on its licence.
You can write to us without giving your real name, and we do not need your casino login, password or payment details. Never send them to us or to anyone else. We use what you send only to answer you and to check the report; how we handle that information is set out in our privacy policy.
We are not a support service and cannot provide counselling. Problem Gambling Ireland runs a free, confidential helpline on 1800 936 725, with online support and self-assessment tools at gamblingcare.ie, and Gamblers Anonymous Ireland holds free meetings in person and online. Our responsible gambling page lists the tools available at the sites we review.